Hey FTF Fam!!! We just wanted to send you some quick updates and things coming down the line.
COMING SOON: 21 Day Summer Shred Transformation Challenge
We’ve been working on something BIG. Our next transformation challenge starts April 24th. Get your mind right because there will be tons of prizes and the workouts will be 🔥. And the best part is that the challenge will be FREE for all current FTF members. 😏👊💪🔥
UPDATE: Touchless Reservations and Check-Ins
Before now, you could only reserve your sessions in Zen Planner. You now have the ability to Reserve 7 days out and now check-in 10 minutes before your workout. Please make sure while you are waiting outside for your temperature check, you use your app to check in to your workout when you are here.
REMINDER: $10 No Show and Late Cancelation Fees (Donated to a Cause)
We hate charging no-show fees but have to be fair for FTF family members on the waiting list. We have now dropped the workout cancelation time from 12 hours to 2 hours.
You can now cancel your reservation up to 2 hours before the workout. If you can not make the workout please make sure you log into your Zen Planner App and cancel your reservation to free it up for the next FTF family member.
UPDATE: New Membership/ Accounts Email
We will no longer be using email@example.com to handle membership changes and upgrades.
The new billing/accounts email is firstname.lastname@example.org. If you need help with your account please use the new email.
That’s it for now. Keep up the great work and as always if you need any help with anything, do not hesitate to reach out.
Your FTF Team